TRAINING NOTICE...PLEASE FORWARD TO THE DIRECTOR OR SUPERVISOR OF YOUR COMMUNICATION CENTER....

BENCHMARK PROFESSIONAL SEMINARS, INC.
Wilmington, Delaware
(302) 654-9091 (Voice) * (302) 225-4165. (Fax) * info@le-seminars.com (Email)

AN ADMINISTRATIVE LEVEL COMMUNICATION CENTER SEMINAR ON DECEMBER 3-4, 2008 AND HOSTED BY THE ESSEX COUNTY COLLEGE POLICE ACADEMY IN CEDAR GROVE, NEW JERSEY

RECRUITING, TRAINING AND RETAINING COMMUNICATION CENTER PERSONNEL
December 3-4, 2008
The hiring and training program for many departments have been in the past a "learn-as-you-go" process. Now, because of increasing responsibilities of the telecommunicator, advances in technology, and increasing litigation, it has become necessary to develop a systematic approach to hiring and training personnel with emphasis on consistency and quality. This seminar is directed toward the communication center administrative personnel. Its aim is to provide information which might readily be utilized to increase the hiring of qualified employees, reduce the rate of dropouts and turnovers, and promote insulation against litigation. Topics to be covered include: (1) finding and actively recruiting good employees; (2) your role in the hiring process; (3) conducting an interview; (4) listening skills; (5) keeping good employees when funding is lacking; (6) rewarding good employees; (7) reprimanding employees in a positive manner; (8) developing an airtight discipline process; (9) planning for training; (10) effective training procedures; and (11) terminating the unproductive employee.

DATE/LOCATION/TIME: Seminar will be conducted December 3-4, 2008 at the Essex County College Police Academy, 250 Grove Avenue, Cedar Grove, New Jersey. Class will be in session 8:30 a.m. to 4:00 p.m.daily.

FEE: $295 per person . Agencies enrolling three or more personnel in this program are entitled to claim a 15% team discount.

REGISTRATION: Complete the attached registration form and return it with your check or purchase order no later than. November 26, 2008.. You may also fax your registration with the appropriate purchase order or purchase order number to (302) 225-4165. Benchmark Professional Seminars, Inc. is registered with the New Jersey Department of Revenue and accepts local, county, and state purchase orders toward payment of participant tuition. Mastercard and Visa accepted for registration. To register using a credit card, call Jacob Haber directly at (302) 654-9091.

OVERNIGHT ACCOMMODATIONS: Contact the Holiday Inn of Wayne, 334 Route 46 East, Wayne, New Jersey. Telephone: (973) 256-7000. When you call, request the Government Rate which is approximately $125 single or double plus tax. Rate is subject to change without notice. Since the number of Government Rate rooms is limited, it is suggested that you do not delay in making your overnight reservations.

ADDITIONAL INFORMATION / ON-SITE SEMINARS: For more information about the program, contact Jacob Haber at (302) 654-9091. If you are interested in having this or any other law enforcement seminar conducted at your site for your departmental personnel and/or representatives of other agencies in the area, call Mr. Haber at the aforementioned telephone number and request a free information packet.

FREE EMAIL NOTIFICATION OF SEMINARS OFFERED IN NEW JERSEY AND NEIGHBORING STATES: We invite you to subscribe to our email list to receive on almost a daily basis notification of all seminars we offer in your specific region of the country. Send a note to info@le-seminars.com and request to be placed on our seminar notification list. Clearly indicate your (1) name; (2) email address; (3) department; and State.

If you received this email in error or prefer no longer to be emailed notice of future law enforcement seminars, call toll-free, 1-866-202-4350 and your email address will be immediately deleted from our file.

---------------------------------------------REGISTRATION FORM----------------------------------------------
Return to:
Benchmark Professional Seminars, Inc.
P.O. Box 7086
Wilmington, Delaware 19803-7086

I (we) desire to enroll in the seminar, "Recruiting, Training, and Retaining Communication Center Personnel" to be conducted at the Essex County College Police Academy in Cedar Grove, New Jersey.

Enclosed is a personal check, agency check, or agency purchase order in the amount of $295 per person. Make checks and purchase orders payable to Benchmark Professional Seminars, Inc.

Mastercard and Visa accepted for registration. To register using a credit card, call Jacob Haber directly at (302) 654-9091.

Name_______________________________________________________________
Name_______________________________________________________________
Name_______________________________________________________________
Agency______________________________________________________________
Agency Address________________________________________________________
City, State, Zip__________________________________________________________
Daytime Telephone No.__________________________________________________
Fax No. ______________________________________________________________

Duplicate this form as necessary. Complete and return no later than November 26, 2008 with your purchase order or purchase order number to (302) 225-4165.