TRAINING NOTICE: PLEASE FORWARD THIS ANNOUNCEMENT TO THE DEPARTMENTAL TRAINING OFFICER.

BENCHMARK PROFESSIONAL SEMINARS, INC.
Wilmington, Delaware
(302) 654-9091 (Voice) * (302) 225-4165. (Fax) * info@le-seminars.com (Email)

A SEMINAR FOR GOVERNMENTAL UNIT SECRETARIES AND ADMINISTRATIVE ASSISTANTS. PROGRAM WILL BE CONDUCTED DECEMBER 8, 2008 AT THE MERCER COUNTY POLICE ACADEMY SATELLITE FACILITY LOCATED AT THE DEMPSTER FIRE CENTER IN LAWRENCEVILLE, NEW JERSEY...

ENHANCING SECRETARY / ADMINISTRATIVE ASSISTANT, AND SUPPORT STAFF JOB SKILL
December 8, 2008
This one-day seminar is designed for secretaries, administrative assistants, and staff personnel who work within such governmental units as finance, public safety, code enforcement, procurement, building and zoning, and other job related positions. Such individuals often serve as the first "buffer" between top administration and internal and external forces. Further, they represent the values of the specific unit to the citizenry it serves. The program will consider the many and varied roles and responsibilities of the secretary and/or administrative assistant along with the important position they serve to help the organization achieve its goals and objectives. During the program, participants will learn: (1) their role within the organization and exactly where they fit into the overall picture; (2) importance of knowing from the beginning what the chief/director expects; (3) recognizing the significance of knowing the community and the power structure within it; (4) how to deal with angry citizens and easing tempers and tensions; (5) some of the internal forces that create pressure and tension within the organization; (6)when to speak for the chief / director when the situation warrants; (7) ways to improve your verbal communication skills...certain words that can either arouse or calm; (8) how to deal with ethical dilemmas; (9) some liability issues; (10) ways of handling matters of confidentiality; and (11) some basics of conflict resolution.

DATE/LOCATION/TIME: Seminar will be conducted December 8, 2008 at the Mercer County Police Academy Satellite Facility, Dempster Fire Center, 350 Lawrence Station Road, Lawrenceville, New Jersey. Class will be in session 8:30 a.m. to 4:00 p.m.daily.

FEE: $195 per person .

REGISTRATION: Complete the attached registration form and return it with your check or purchase order no later than. December 1, 2008. You may also fax your registration with the appropriate purchase order or purchase order number to (302) 225-4165 accepts local, county, and state purchase orders toward payment of participant tuition. Mastercard and Visa accepted for registration. To register using a credit card, call Jacob Haber directly at (302) 654-9091.

OVERNIGHT ACCOMMODATIONS: Contact the Comfort Inn, 3270 US Route I North, Lawrenceville, New Jersey. Telephone: (609) 896-3700. When you call, request the Government Rate which is approximately $110 single or double plus tax. Rate is subject to change without notice. Since the number of Government Rate rooms is limited, it is suggested that you do not delay in making your overnight reservations.

ADDITIONAL INFORMATION / ON-SITE SEMINARS: For more information about the program, contact Jacob Haber at (302) 654-9091. If you are interested in having this or any other law enforcement seminar conducted at your site for your departmental personnel and/or representatives of other agencies in the area, call Mr. Haber at the aforementioned telephone number and request a free information packet.

FREE EMAIL NOTIFICATION OF SEMINARS OFFERED IN NEW JERSEY AND NEIGHBORING STATES: We invite you to subscribe to our email list to receive on almost a daily basis notification of all seminars we offer in your specific region of the country. Send a note to info@le-seminars.com and request to be placed on our seminar notification list. Clearly indicate your (1) name; (2) email address; (3) department; and State.

If you received this email in error or prefer no longer to be emailed notice of future law enforcement seminars, call toll-free, 1-866-202-4350 and your email address will be immediately deleted from our file.

---------------------------------------------REGISTRATION FORM----------------------------------------------
Return to:
Benchmark Professional Seminars, Inc.
P.O. Box 7086
Wilmington, Delaware 19803-7086

I (we) desire to enroll in the seminar, "Enhancing Secretary/Administrative Assistant Job Skill" to be conducted December 8, 2008 in Lawrenceville, New Jersey.

Enclosed is a personal check, agency check, or agency purchase order in the amount of $195 per person. Make checks and purchase orders payable to Benchmark Professional Seminars, Inc.

Mastercard and Visa accepted for registration. To register using a credit card, call Jacob Haber directly at (302) 654-9091.

Name_______________________________________________________________
Name_______________________________________________________________
Name_______________________________________________________________
Agency______________________________________________________________
Agency Address________________________________________________________
City, State, Zip__________________________________________________________
Daytime Telephone No.__________________________________________________
Fax No. ______________________________________________________________

Duplicate this form as necessary. Complete and return no later than December 1, 2008 with your purchase order or purchase order number to (302) 225-4165.